RingCentral Global OfficeTM, Voice Enhanced
Messaging, and New Integrations to be Unveiled at Enterprise Connect
RingCentral, Inc. (NYSE:RNG):
What: Today’s workplace needs are evolving as businesses expand
globally and workforces become more mobile and dispersed. RingCentral is
addressing the growing demand in the workplace for seamless
communications and collaboration experiences through a simple,
integrated, cloud platform. This single platform extends globally and
offers a comprehensive solution for uniting people across multiple
offices, empowering them to communicate in any mode, from anywhere, on
any device.
At Enterprise
Connect 2016, RingCentral will showcase its products with the latest
communication and collaboration capabilities to delight customers -
including CIOs, IT administrators, end-users, and contact center
managers. These include:
-
Global Business Communications Made Simple - RingCentral will
showcase Global OfficeTM, a single cloud solution extended
to support multinational enterprises. Launched two weeks ago,
RingCentral Global OfficeTM has been adopted by more than
100 businesses looking for an efficient and simple way to support
distributed offices and employees globally. Connecting workforces
across multiple countries, RingCentral Global OfficeTM
reduces complexity and high costs of maintaining multiple, legacy
on-premise PBX systems with a single cloud solution. RingCentral
customers simply add international geographies to their existing
RingCentral Office® account, so employees abroad have a
local, in-country experience while being globally connected together
on a single communications solution.
-
Teamwork Realized - Integrated with RingCentral Office®,
Glip® team messaging and collaboration has experienced
significant traction among RingCentral customers, with a 3x increase
in usage since the company was acquired. Glip® features
team messaging with file sharing, notes, task management, calendars -
combined with RingCentral capabilities including click-to-call,
corporate directory, conferencing and online meetings. At Enterprise
Connect, RingCentral will unveil a new capability enabling end-users
to escalate a messaging conversation to a voice call by leveraging the
enterprise cloud phone system, company directory and WebRTC-enabled
browsers. Currently in beta, this new capability allows users to
experience real-time voice calls natively in the browser with a single
click of a button, without the need for a separate application, making
it a more streamlined and convenient experience.
-
The Power of an Open Platform - RingCentral Connect PlatformTM
offers a set of tools and services to build, deploy, and manage custom
application integrations using open APIs. The Connect PlatformTM
has surpassed the milestone of one million API requests per day, and
saw an increase of more than 50 percent in API requests from third
party developers in Q4 2015. Launching at Enterprise Connect,
RingCentral is making WebRTC APIs available to third party developers
in beta, opening up direct access to RingCentral’s voice services.
RingCentral already offers integrations with leading cloud SaaS
applications, such as Salesforce, Microsoft Office 365, and Google for
Work, and new integrations include: Zapier, Gainsight, I Love Travel,
and Sikka Software.
-
The Connected Customer - RingCentral last year brought to
market the extremely well-received RingCentral Contact CenterTM
product. The contact center solution is integrated with RingCentral
Office®, enabling greater flexibility and speed to
communicate between call center personnel and employees in the rest of
the business. It also gives contact center agents the ability to
engage customers through multiple channels including: voice, email,
chat, and SMS.
In addition, RingCentral will participate in a variety of speaking
sessions with its own experts during the Enterprise Connect conference.
Sessions with RingCentral include:
-
“Solving the Global Enterprise Communications Challenge"
with Mitch Tarica, VP of Sales, March 8, 2016, 2:00 to 2:20 p.m. ET on
the exhibit show floor
-
“APIs in Action: Demos of Real-World UC Application Integrations”
a panel with Daniel Heighton, RingCentral customer and lead developer
for Construction Monitor, March 8, 2016, 1:30 to 2:15 p.m. ET
-
“Are Mobile First Collaboration Platforms the Salvation of Mobile
UC?” a panel with Peter Pezaris, VP of Applications, March 9,
2016, 8:00 to 8:45 a.m. ET
-
“The Cloud & Your Costs: Understanding the Changing Business Model”
a panel with David Sipes, Chief Revenue Officer, March 9, 2016, 8:00
to 8:45 a.m. ET
-
“In Search of a Google Strategy for UC?” a panel with Marco
Casalaina, VP of Integrations, March 9, 2016, 1:30 to 2:15 p.m. ET
Where & When: Enterprise Connect attendees in Orlando,
Florida, at the Gaylord Palms Resort & Conference Center, March 7-10,
2016 can visit RingCentral at Booth #305.
For more information on RingCentral at Enterprise Connect or to book a
meeting at the conference, email corporatecommunications@ringcentral.com.
About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based
business communications and collaboration solutions. RingCentral’s cloud
solution is easier to manage, and more flexible and cost-efficient than
legacy on-premises communications systems. It meets the needs of modern
distributed and mobile workforces spanning SMB to Enterprises globally.
RingCentral, Business Communications Made Simple. RingCentral is
headquartered in Belmont, Calif. RingCentral, the RingCentral logo,
RingCentral Office, RingCentral Global Office, and the Connect Platform
are trademarks of RingCentral, Inc.

View source version on businesswire.com: http://www.businesswire.com/news/home/20160303005443/en/
RingCentral
Mariana Kosturos, 650-562-6545
mariana.kosturos@ringcentral.com
www.ringcentral.com
Source: RingCentral, Inc.