Reporting More Than 50 Percent Growth in API Requests Last Quarter,
RingCentral Opens Up WebRTC APIs to Enable Voice Capabilities through
Web Browsers
BELMONT, Calif.--(BUSINESS WIRE)--
RingCentral,
Inc. (NYSE:RNG), a leading provider of cloud business communications and
collaboration solutions, today announced the rapid growth of its
RingCentral Connect PlatformTM. Less than one year after
launching, the RingCentral Connect PlatformTM has surpassed
the milestone of one million API requests per day, and saw an increase
of more than 50 percent in API requests from third party developers in
Q4 2015.
First launched in 2015, the RingCentral Connect PlatformTM
offers developers a set of tools and services to build, deploy, and
manage custom integrations using RingCentral open APIs. The platform has
integrated with a number of leading SaaS providers, including
Salesforce, Microsoft Office 365 and Google for Work, enabling
customers’ employees to be more productive and maximize efficiency at
work.
New WebRTC API
RingCentral also announced today that it is now making WebRTC APIs
available to third party developers in beta, opening up direct access to
RingCentral’s voice services. The WebRTC APIs will allow developers to
integrate voice capabilities into web browsers and apps, empowering them
to continue innovating on new ways to bring RingCentral’s enterprise
cloud communications into their business applications and websites.
“The tremendous growth of our RingCentral Connect PlatformTM
is a testament to the heightened success of cloud communications and the
market demand for interoperability,” said Kira Makagon, Executive Vice
President of Innovation at RingCentral. “We’re excited to have
the developers leverage our open WebRTC API so that businesses can
continue to improve upon customer satisfaction.”
Other Integrations & Updates
Recent partners and customers who have joined the RingCentral Connect
PlatformTM include the following:
-
Google for Work – An integration announced last year that was
recognized in the “Recommended for Google Apps for Work” program and
to date has been adopted by over 1,000 businesses
-
Zapier (Beta) – A cloud integration service that enables users to
build custom workflows between RingCentral and more than 500
pre-integrated software tools such as Salesforce, Gmail, Dropbox, Box,
and MailChimp, all using a simple workflow builder that requires no
development
-
Gainsight™ – A customer success company that presents click-to-call
phone numbers within Gainsight modules powered by RingCentral’s cloud
phone system, allowing customer success professionals and account
managers to seamlessly incorporate one-on-one phone calls into their
daily workflow
-
I Love Travel – A family of travel brands offering innovative youth
and student travel experiences that leveraged the RingCentral Connect
PlatformTM to create a real-time dashboard tracking the
status and activity of over 100 customer service agents
-
Sikka Software – An ecosystem of cloud-based apps providing
unprecedented insights into retail healthcare private practices that
integrates its Call Optimizer app with RingCentral to automatically
display patient health and financial data during phone calls and
increase phone efficiency
For additional information, please visit https://developer.ringcentral.com/.
RingCentral will be at Enterprise Connect booth #305.
About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based
business communications and collaboration solutions. RingCentral’s cloud
solution is easier to manage, and more flexible and cost-efficient than
legacy on-premises communications systems. It meets the needs of modern
distributed and mobile workforces spanning SMB to Enterprises globally.
RingCentral, Business Communications Made Simple. RingCentral is
headquartered in Belmont, Calif. RingCentral, the RingCentral logo, and
Connect Platform are trademarks of RingCentral, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160303005427/en/
RingCentral, Inc.
Mariana Kosturos, 650-562-6545
mariana.kosturos@ringcentral.com
www.ringcentral.com
Source: RingCentral, Inc.