Glip® usage triples since acquisition; customers
leveraging power of combined cloud PBX and messaging capabilities
BELMONT, Calif.--(BUSINESS WIRE)--
RingCentral,
Inc. (NYSE:RNG), a leading provider of cloud communications and
collaboration solutions, today announced that Glip® is
experiencing significant traction among RingCentral customers with 3x
the usage since acquisition. RingCentral Office® cloud PBX
services integrated with Glip® messaging and collaboration
capabilities is arming business professionals with multi-modal
communication to empower workflow productivity.
The new messaging and collaboration capabilities in RingCentral Office®
enable effective team communication, file sharing, task assignment,
one-click meetings, project management, and can integrate with other
cloud applications, such as Google Drive, Asana, Github, Jira, Zendesk,
and many others. These powerful new capabilities inspire increased
dialogue and meaningful productivity gains.
New Browser-Based Enterprise Voice Communications Integrated With
Messaging
At Enterprise
Connect 2016, RingCentral will unveil a new capability enabling
users to escalate a messaging conversation to a voice call by leveraging
the enterprise cloud phone system, company directory and WebRTC-enabled
browsers. Currently in beta, this new capability allows users to
experience real-time voice calls natively in the browser with a single
click of a button, without the need for a separate application, making
it a more streamlined and convenient experience.
“Businesses view messaging and collaboration as a must-have in today’s
workplace rather than a nice-to-have,” said Peter Pezaris, Vice
President of Application Engineering at RingCentral. “RingCentral
is the industry’s first unified cloud communications and collaboration
provider to offer a high-quality enterprise voice experience with a
fully-featured messaging and collaboration solution so businesses can
improve customer and peer engagement while reducing the complexity and
cost of enterprise communications.”
What Customers Are Saying
Ross Coupland, Domain Relationship & UX Systems Manager at
365Tickets, a Jersey, UK-based company that sells tickets for a range of
activities, tours and attractions all over the world: “Many of the
more basic collaboration platforms generate significant spend on
training, uptake and acceptance. We also needed more than just instant
messaging and file sharing. We found that most of the other products
that were compatible with Google Drive, Hangouts, etc. required a high
monthly cost per user. Glip® makes handling projects and
daily tasks really easy and it also works with RingCentral Office®,
meaning that we can make video and audio conferences with a single
click. We have been really impressed with the increased efficiency and
reduction in emails since using Glip® that we are looking
into a complete roll out across the entire company.”
Brian Bolander, IT Director at TTG Corp, a full service engineering
consulting firm: “We were using Skype for Business previously as it
came with the Office365 package, but when we moved to RingCentral for
better voice quality and saw Glip®, we were really impressed.
Glip® is easy to use, our employees love the teams feature
and being able to quickly start a video conference call. With
RingCentral, we have all the collaboration tools we need to be
successful and don’t need to overcomplicate things by using a separate
messaging app.”
About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based
business communications and collaboration solutions. RingCentral’s cloud
solution is easier to manage, and more flexible and cost-efficient than
legacy on-premises communications systems. It meets the needs of modern
distributed and mobile workforces spanning SMB to Enterprises globally.
RingCentral, Business Communications Made Simple. RingCentral is
headquartered in Belmont, Calif. RingCentral, RingCentral Office, Glip
and the RingCentral logo are trademarks of RingCentral, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160303005447/en/
RingCentral
Mariana Kosturos, 650-562-6545
mariana.kosturos@ringcentral.com
www.ringcentral.com
Source: RingCentral, Inc.