BELMONT, Calif.--(BUSINESS WIRE)--
RingCentral,
Inc. (NYSE:RNG), a leading provider of cloud business communication
and collaboration solutions, today announced that it has enhanced its
Professional Services offering with the addition of a Certified Delivery
Partner Program designed to support global enterprise customers.
Certified delivery partners are based around the world to provide
hands-on support and fulfill enterprise service requests – including
technical design, implementation, network configuration, integration,
and monitoring services. Developed to scale, the program is customizable
according to the level of professional services capabilities and
geographic reach an enterprise may need.
“As enterprises continue to undergo their migration to the cloud, having
a scalable, enterprise-grade business communications solution with
extensive professional services capabilities is essential to achieve
success,” said Walt Weisner, senior vice president of Global Customer
Care at RingCentral. “Our certified delivery partners are an extension
of our internal Professional Services team, ensuring our customers get
what they need to fully leverage their business communications solution
so they operate efficiently and effectively engage with their customers.”
Together with the global expansion of RingCentral Office®
announced earlier this year, RingCentral has rapidly expanded its
Professional Services offerings and worldwide availability, forging
strategic partnerships with industry-leading delivery partners to
achieve the scale necessary to serve enterprises. The Certified Delivery
Partner Program offerings include technical design, implementation,
network configuration, integration, and monitoring services, which
directly address the needs of larger enterprises migrating from
on-premise legacy PBX systems to RingCentral’s cloud communication
solutions.
“We’re seeing increasing demand for cloud-based solutions from
enterprises, from CRM to unified communications,” said Bill Martin,
president of Momentum Communications, a RingCentral reseller partner and
certified delivery partner. “As we strive to provide leading industry
solutions to our customers, a big part of the offering is professional
services. The RingCentral Certified Delivery Partner Program takes
support to the next level for those enterprise customers that have more
complex needs and require additional assistance.”
RingCentral has signed multiple national and regional certified delivery
partners with the roll out of its new program, and expects the number of
partners to grow rapidly. Many of the partners are resellers of
RingCentral, who play a key role in selling to large enterprise
customers, as well as providing professional services. RingCentral’s
Professional Services engagements are ideal for enterprise businesses
with multiple locations, complex network infrastructures, or limited
in-house IT resources. The Professional Services team of in-house staff
and certified delivery partners are experts in enterprise communications
with many years of cloud technology domain knowledge, hands-on
experience, adept at assessing network and implementation requirements,
and applying best practices for successful customer deployments.
For further information, please visit: http://www.ringcentral.com/solutions/professional-services.html.
About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based
business communications and collaboration solutions. RingCentral’s cloud
solution is easier to manage, and more flexible and cost-efficient than
legacy on-premise communications systems. It meets the needs of modern
distributed and mobile workforces spanning SMB to Enterprises globally.
RingCentral, Business Communications Made Simple. RingCentral is
headquartered in Belmont, Calif. RingCentral, RingCentral Office, and
the RingCentral logo are trademarks of RingCentral, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160511005325/en/
RingCentral PR Contact:
Mariana Kosturos, 650-562-6545
mariana.kosturos@ringcentral.com
Source: RingCentral, Inc.