Removes the complexity of multiple on-premise PBX systems installed
worldwide with single global cloud solution for multinational enterprises
Simplifies deployment and management of global unified
communications, reduces costs, powers workforce productivity and
improves customer engagement
BELMONT, Calif.--(BUSINESS WIRE)--
RingCentral,
Inc. (NYSE:RNG), a leading provider of cloud business communication
and collaboration solutions, today announced RingCentral Global Office™,
a single global Unified Communications as a Service (UCaaS) solution
designed for multinational enterprises. Connecting workforces across
multiple countries, RingCentral Global Office reduces complexity and
high costs of maintaining multiple, legacy on-premise PBX systems with a
single cloud solution.
RingCentral Global Office is built upon RingCentral’s new Global Connect
Network™, a redundant service delivery architecture built from the
ground up that is scalable, secure, and ensures high-quality service to
support unified communications across geographies. RingCentral Global
Office provides a powerful solution for multinational companies to
support distributed offices and employees globally.
“When we introduced RingCentral Office™, we dramatically changed the
legacy PBX market with a single cloud solution supporting multiple
locations in the U.S.,” said Vlad Shmunis, chief executive officer of
RingCentral. “We also delivered simple and disruptive all-inclusive
per-user pricing compared to the expensive and complex a la carte
pricing model still prevalent among legacy on-premise vendors. Now, we
are taking our unique solution and pricing model global for our
customers.”
While vendors have tried to solve global communications problems by just
providing international numbers in various countries, that does not
provide global employees the experience of communicating with their
customers as a local entity within their geographies. RingCentral Global
Office is an entirely new, groundbreaking solution that utilizes the
full power of the Global Connect Network to enable a truly local
experience with a global cloud solution.
RingCentral customer, Herbert Ochtman, executive vice president of
Business Development at Pyramid Analytics, a developer of a business
intelligence and analytics platform, said: “Our phone systems have
historically been one of our top IT expenses, and we’ve been anxious to
lower this cost while improving quality. With a distributed workforce
across Western Europe, Israel and the U.S., we needed a communications
platform that is easy-to-use, deploy, and administer, while not breaking
the bank. RingCentral Global Office allows us to connect our global
workforce in a seamless and cost-effective way, and it’s surprising how
easy it is to deploy in other countries and manage from one centralized
administrator dashboard.”
With the realities of a mobile workforce, enterprises need a flexible,
mobile-centric unified communications solution that both fosters a
collaborative working environment and scales globally. RingCentral
Global Office provides a unique, cost-effective model that RingCentral
pioneered in the U.S. and is now extending globally. Adding a global
user to the RingCentral Office account is based on per-user pricing,
depending on location.
With RingCentral Global Office, a multinational enterprise can appear
local for its regional customers and also act as one integrated business
with capabilities including:
-
Local phone numbers
-
Local caller ID
-
Worldwide extension-to-extension dialing
-
Included minute bundles for international calling
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Carrier-grade quality of service
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Number porting, as available and required by law
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Emergency services, as required by law
“Multinational organizations with a growing global and mobile workforce
have increasingly sought alternative communications solutions to the
multiple legacy phone systems currently deployed on their premises,”
said Elka Popova, principal analyst, Unified Communications &
Collaboration, Frost & Sullivan. “Distributed enterprises have a
tremendous demand for a unified cloud-based communications solution that
efficiently connects their global workforce.”
RingCentral Global Office will be available starting February 18, 2016.
For additional information on countries and pricing, please visit http://www.ringcentral.com/office/features/global-office-communications/overview.html.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based
business communications and collaboration solutions. RingCentral’s cloud
solution is easier to manage, and more flexible and cost-efficient than
legacy on-premises communications systems. It meets the needs of modern
distributed and mobile workforces spanning SMB to Enterprises globally.
RingCentral, Business Communications Made Simple. RingCentral is
headquartered in Belmont, Calif. RingCentral, RingCentral Office,
RingCentral Global Office, RingCentral Global Connect Network, and the
RingCentral logo are trademarks of RingCentral, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160202005586/en/
RingCentral, Inc.
Mariana Kosturos, 650-562-6545
mariana.kosturos@ringcentral.com
Source: RingCentral, Inc.