Leading solar platform company anticipates 50 percent cost savings
and improved customer experience with RingCentral for Salesforce.com
integration
BELMONT, Calif.--(BUSINESS WIRE)--
RingCentral,
Inc. (NYSE: RNG), a leading provider of enterprise cloud
communication and collaboration solutions, today announced that Sungevity,
Inc., a technology company whose platform enables the sale and
installation of solar energy systems, has selected RingCentral Office®
as its cloud communications solution. As a result, Sungevity will be
able to scale its business communications across its workforce more
rapidly, and improve workflow efficiency by utilizing RingCentral’s
integration with Salesforce®.
Sungevity will replace its existing legacy on-premise PBX system and
other applications with RingCentral, which will be rolled out to over
700 users across the U.S., providing access to communication and
collaboration capabilities from anywhere, anytime, on any device.
Sungevity chose RingCentral after evaluating the significant technical,
business and economic efficiencies that could be gained from adopting a
pure cloud communications solution.
“Sungevity is at the vanguard of the solar energy movement,” said Mitch
Tarica, vice president of commercial sales at RingCentral. “We are
excited to partner with Sungevity and provide them with the
communication and collaboration solutions they need to pursue their
relentless drive for efficiency, while enabling them to provide the best
service to their customers.”
“Our implementation of RingCentral was a very rapid and exceptionally
smooth process,” said Steve Atherton, chief technology officer and vice
president of software engineering, Sungevity, Inc. “RingCentral’s
architecture and open platform makes for a seamless integration with our
existing business process and our leading software platform. In
addition, using RingCentral will reduce our communication costs by
nearly 50 percent.”
Sungevity uses Salesforce as a core part of its platform, and the
RingCentral integration provides its employees many benefits, leading to
improved user productivity, greater efficiency, and a far better
customer experience. Employees can place calls from within Salesforce by
simply clicking on contact or account records. Incoming calls trigger a
pop-up window with the caller’s information, allowing users to log notes
during or after a call, and accurately capture call durations, and many
other contact details.
Sungevity cites additional key factors in its selection of RingCentral,
including:
-
Integration with Salesforce and flexible APIs to enable even deeper
platform integration.
-
Flexibility to use any device (desk phone, softphone, mobile phone)
enabling employees to switch between their devices seamlessly, with
one single telephone number.
-
Quality of service, global extension dialing, SMS, fax, collaboration,
and video conferencing with RingCentral Rooms™.
-
Ability to easily expand enterprise communication services beyond the
U.S. with RingCentral Global Office™, which
provides service to its international offices.
About Sungevity
Sungevity is a technology company whose platform enables the sale and
installation of solar energy systems to residential and commercial
customers in the United States and internationally. Sungevity serves
customers in 14 U.S. states and the District of Columbia, as well as in
the Netherlands, Belgium, Germany and the United Kingdom. The company’s
asset-light business model focuses on value-added in-house services for
software platform development, project management and customer
experience; this focus is enabled by a strong, scalable network of
third-party providers for asset-intensive and/or lower margin provision
of hardware, installation services and financing. Sungevity’s disruptive
and competitive model delivers greater value directly to customers and,
for stockholders, captures immediate financial value at the time of
sale. For more information visit www.sungevity.com.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified
communications and collaboration solutions. More flexible and
cost-effective than legacy on-premise systems, RingCentral empowers
today’s mobile and distributed workforces to be connected anywhere and
on any device through voice, video, team messaging, collaboration, SMS,
conferencing, online meetings, contact center, and fax. RingCentral
provides an open platform that integrates with today’s leading business
apps while giving customers the flexibility to customize their own
workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant
for Unified Communications as a Service Worldwide for the second
consecutive year. RingCentral is headquartered in Belmont, Calif.
RingCentral, RingCentral Office, RingCentral Rooms, RingCentral Global
Office and the RingCentral logo are trademarks of RingCentral, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20161115005678/en/
RingCentral, Inc.
Mariana Kosturos, 650-562-6545
mariana.kosturos@ringcentral.com
Source: RingCentral, Inc.