BELMONT, Calif.--(BUSINESS WIRE)--
RingCentral,
Inc. (NYSE:RNG), a leading provider of enterprise cloud
communication and collaboration solutions, today announced that World
Vision, one of the largest Christian charitable relief organizations
centered on solving child poverty and injustice, has selected
RingCentral Office® to overhaul its legacy business
communications infrastructure in the United States. With a focus on
optimization, World Vision wanted a flexible and easy-to-use cloud
solution to empower employees to communicate nationwide in any way,
anywhere, and on any device. This includes voice, video, conferencing,
SMS, and online meetings from a single unified solution.
“We were looking for a cloud unified communications solution to replace
nine disparate, end-of-life PBX systems, which were both difficult and
expensive to manage, and only provided limited communications
capabilities,” said Randy Boyd, infrastructure architect at World Vision
U.S., who led the initiative. “RingCentral’s platform provides us with
the modern communications features that we need to support our central,
dispersed and mobile workforce. Upon deploying RingCentral’s solution
over the last few months, we have already heard very positive feedback
from employees on the flexibility, quality and richness of the
communications capabilities, and we anticipate significant cost savings
in the near future, which will result in more money going to children in
need.”
The large-scale deployment of RingCentral Office was completed with the
assistance of the RingCentral Professional ServicesTM team,
who provided technical design, deployment, network consulting,
integration, and monitoring services. World Vision attributes the
successful and timely rollout of the new cloud communications solution
to the close engagement and partnership of the RingCentral team.
The next phase of World Vision’s deployment is to leverage RingCentral’s
next generation software-based cloud video conferencing system, called
RingCentral Rooms™, across its conference rooms, replacing
yet another end-of-life, legacy system.
RingCentral Office will be used by more than 1,000 World Vision
employees, including many who travel frequently, domestically and
internationally, as well as work from home and require flexible, mobile
communication and collaboration capabilities. Key factors in World
Vision’s selection of RingCentral included:
-
Ease of deployment: Using the implementation support provided
by RingCentral Professional Services, World Vision experienced ease of
deployment while successfully managing a large-scale rollout.
-
Quality of service: World Vision selected RingCentral for its
high-quality, global communications capabilities, which is supported
by RingCentral’s focus on building reliable, secure, and scalable
delivery infrastructure.
-
Breadth of communication capabilities: RingCentral Office is
the only cloud solution in the industry with a broad integrated set of
capabilities within a single product that includes voice, video, fax,
conferencing, SMS, and web meetings. This empowers World Vision’s
workforce to communicate in any way they choose, using any device,
from anywhere in the world.
-
RingCentral integrations with Microsoft: RingCentral Office
integrates into Microsoft Active Directory making user provisioning
simple for World Vision. They also integrate with Azure for single
sign on capabilities. In addition, the company plans to use
RingCentral for Microsoft Outlook and Office 365 integrations.
-
Ease of administration: RingCentral’s centralized
administration capability for supporting various global locations
gives World Vision’s IT team the flexibility they need to easily
manage the communications for their entire organization. The World
Vision team is currently managing a single, nationwide phone
infrastructure. All ACD’s, IVRs, hunt groups were designed and
replaced by non-telephone system staff using RingCentral’s
out-of-the-box capabilities.
“World Vision's IT team is highly dedicated to providing quality
services to its workforce,” said Ryan Azus, senior vice president of
worldwide sales at RingCentral. “By moving their communication
infrastructure to the cloud, they can focus on their core mission, which
is to serve children in need throughout the world. We’re excited to help
World Vision modernize their communications solutions by replacing their
legacy on-premise systems, and tapping the power of RingCentral’s cloud
to enable them to work flexibly and communicate more effectively.”
About World
Vision:
World Vision is a Christian humanitarian organization dedicated to
working with children, families, and their communities worldwide to
reach their full potential by tackling the causes of poverty and
injustice. World Vision serves all people regardless of religion, race,
ethnicity, or gender. For more information, please visit www.WorldVision.org/press
or follow us on Twitter @WorldVisionNews.
About RingCentral
RingCentral, Inc. (NYSE:RNG)
is a leading provider of cloud-based business communications and
collaboration solutions. RingCentral’s cloud solution is easier to
manage and more flexible and cost-efficient than legacy on-premise
communications systems. It meets the needs of modern distributed and
mobile workforces spanning SMB to Enterprises globally. RingCentral is
headquartered in Belmont, Calif.
RingCentral, RingCentral Office, RingCentral Professional Services,
RingCentral Rooms and the RingCentral logo are trademarks of
RingCentral, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160929005331/en/
RingCentral, Inc.
Jennifer Caukin, 650-561-6348
jennifer.caukin@ringcentral.com
www.ringcentral.com
Source: RingCentral, Inc.