RingCentral selected for mobility and ease-of-use to drive workforce
productivity and customer engagement
BELMONT, Calif.--(BUSINESS WIRE)--
RingCentral,
Inc. (NYSE:RNG), a leading provider of global enterprise cloud
communications and collaboration solutions, today announced that Extra
Space Storage, the second largest operator of self-storage
properties in the US, has selected RingCentral cloud communications and
collaboration solutions, replacing various legacy solutions. With 1,500
national locations and more than 3,000 employees, Extra Space Storage
had a critical need for a communications solution that enables greater
mobility, scalability and manageability. With RingCentral, they can now
drive enhanced productivity for their workforce and deeper overall
customer engagement.
“We needed to unify our distributed retail locations with a
mobile-centric communications solution that enables our employees to
stay connected no matter where they are,” said Bron McCall, senior vice
president of IT at Extra Space Storage. “RingCentral is uniquely suited
to address the needs of distributed large-scale businesses with a single
cloud solution that seamlessly enables multi-modal communications. The
robust capabilities, such as call analytics, will be instrumental in
improving customer experiences across all locations, which is something
our previous legacy systems could not offer.”
With the assistance of the RingCentral Professional Services™ team,
Extra Space Storage is rolling out deployment of RingCentral at the pace
of 50 locations per week. To improve productivity, Extra Space Storage
employees are using RingCentral Office® for voice calls and
messaging internally as well as with customers. In addition, Extra Space
Storage has plans to leverage RingCentral’s open platform integration
capabilities to further enhance workflow efficiency.
“Extra Space Storage has a vast number of locations nationwide and
serves millions of customers daily,” said Ryan Azus, senior vice
president of sales and services at RingCentral. “We’re excited to help
them take a more unified approach to their business communications to
realize greater mobility and manageability. As the team completes
deployment, we look forward to further supporting Extra Space Storage’s
mission critical business needs as they grow.”
About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise
cloud communications and collaboration solutions. More flexible and
cost-effective than legacy on-premises systems, RingCentral empowers
today’s mobile and distributed workforce to communicate, collaborate,
and connect from anywhere, on any device. RingCentral unifies voice,
video, team messaging and collaboration, conferencing, online meetings,
and integrated contact center solutions. RingCentral’s open platform
integrates with leading business apps and enables customers to easily
customize business workflows. RingCentral is headquartered in Belmont,
California, and has offices around the world.
©2017 RingCentral, Inc. All rights reserved. RingCentral, RingCentral
Office, RingCentral Professional Services, and the RingCentral logo are
trademarks of RingCentral, Inc.
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RingCentral Inc.
Mariana Kosturos, 650-562-6545
mariana.kosturos@ringcentral.com
Source: RingCentral, Inc.