Seamless collaboration-centric experience increases employee
engagement and productivity
SAN FRANCISCO--(BUSINESS WIRE)--
RingCentral,
Inc. (NYSE:RNG), a leading provider of enterprise cloud
communications and collaboration solutions, today announced at its
annual user conference ConnectCentral®,
the availability of the new RingCentral unified mobile app, an entirely
reimagined collaboration-centric experience for enterprise
communications. This offering provides a modern conversational workspace
allowing people to communicate the way they want using the devices of
their choice. The RingCentral unified mobile app eliminates the need for
multiple applications and unites voice, team messaging, video meetings,
and other key features into a single user experience.
“Companies have long struggled with breaking down the silos created by
fragmented communications. Also, collaboration today is core to the way
people want to work, and why we’ve made team messaging a foundational
component of our cloud communications platform,” said Kira Makagon, EVP
of Innovation, RingCentral. “We’re excited to introduce the new
RingCentral unified mobile app, which combines team messaging, video
meetings, and enterprise telephony into a single and intuitive
experience for greater employee engagement.”
Based on a recent
study by CITE Research, today’s modern worker uses an average of
four communications apps and 66 percent of them want a single
communications platform. The new RingCentral unified mobile app
addresses this need, allowing users to be more productive and save time
by not having to switch between multiple communications apps to get work
done.
“At Structural Group, we rely on mobile collaboration to help our
highly-skilled team of world-class engineers and field construction
workers achieve the best possible results,” said Jason Kasch, CIO,
Structural Group. “The new RingCentral unified mobile App enables us to
put people at the center of our business. It’s now easy and efficient
for our entire workforce to communicate and collaborate all with a few
clicks.”
The RingCentral unified mobile app is designed to be used for all
internal and external communications needs, built on these three
principles:
1. Collaboration-centric - Provides a modern team messaging-based
user experience. It allows users to create teams based on different
topics, add internal and external team members, have persistent chat,
share files, notes, tasks, calendar events, GIFs, emojis, and more.
2. Enterprise voice ready - Enables enterprise voice capabilities
using business number identity, including the ability to dial out,
receive calls, extension dialing, and send SMS globally. In addition,
with one-click, users can quickly escalate from a chat to a call.
3. Integrated video meetings – Allows users to schedule,
start, and join video and screen sharing meetings with a single click.
“We’re seeing a convergence taking place between collaboration, cloud
communications, and video and web meetings. Unified Communications is
evolving to support the way people want to work and collaborate, and
unified messaging is a fundamental part of that evolution. RingCentral
has been helping to lead this change by tightly integrating its
industry-leading team messaging capabilities with best-in-class
enterprise voice and video conferencing capabilities, which is one of
the reasons why we’ve recognized RingCentral as a 2018
leader in the Aragon Research Globe for Mobile Collaboration,” said
Jim Lundy, CEO, Aragon Research.
The new RingCentral unified mobile app can be downloaded now from the
app store, and will be available in English, French, German, Spanish,
Italian, Portuguese, Japanese, Cantonese, Mandarin, and Korean by the
end of November 2018.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise
cloud communications and collaboration solutions. More flexible and
cost-effective than legacy on-premises systems, RingCentral empowers
modern mobile and distributed workforces to communicate, collaborate,
and connect from any location, on any device and via any mode.
RingCentral provides unified voice, video, team messaging and
collaboration, conferencing, online meetings, digital customer
engagement and integrated contact center solutions for enterprises
globally. RingCentral’s open platform integrates with leading business
apps and enables customers to easily customize business workflows.
RingCentral is headquartered in Belmont, California, and has offices
around the world.
©2018 RingCentral, Inc. All rights reserved. ConnectCentral, RingCentral
and the RingCentral logo are trademarks of RingCentral, Inc.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181113005492/en/
RingCentral, Inc.
Jyotsna Grover, (415) 917.7411
jyotsna.grover@ringcentral.com
Source: RingCentral, Inc.